Edna Valencia
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Articles
Recent activity by Edna Valencia-
How to view card status and card limit [user]
Users can view the status and limit of their physical or virtual cards at any time.Log in to https://app.cmlcard.investarbank.com.Navigate to the Cards page found on the left-side menu.Under Cards,...
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What is the difference between a company's Credit Limit, Department Limit, User Limit, and Card Limit? [user]
Credit LimitYour company's credit limit is the amount your account can spend within a statement period. This limit is dynamic by design and is regularly adjusted by Investar Bank according to your ...
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How to locate a card's billing address and zip code [user]
Users can access the billing address for their physical or virtual cards at any time.Log in to https://app.cmlcard.investarbank.com.Navigate to the Cards page on the left-side menu.Select the card ...
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How to view the card number [user]
Users can view the card number of their physical or virtual cards at any time.Log in to https://app.cmlcard.investarbank.com.Navigate to the Cards page on the left-side menu.Select the card you wan...
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How to request a new virtual card [user]
Users can request a new virtual card in the Investar Bank Commercial Card web app by logging in to their account and accessing their dashboard.Log in to https://app.cmlcard.investarbank.com.On your...
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How to request a new virtual card [admin]
Admin users can request a new virtual card in the Investar Bank Commercial Card web app by logging in to their account and accessing their dashboard.Log in to https://app.cmlcard.investarbank.com.O...
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How to freeze or unfreeze an existing physical or virtual card [user]
Users can change the status of their physical or virtual cards. Here are the steps to follow:1. Log in to https://app.cmlcard.investarbank.com.2. Navigate to the Cards page on the side menu. 3. Und...
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How to request an increase on a physical or virtual card
Users can request an increase for an existing physical or virtual card in the Investar Bank Commercial Card app by logging into their account and accessing their dashboard.Log in to https://app.cml...
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How to activate my new Investar Bank Commercial Card
Steps to Activate Your New Investar Bank Commercial Card:Log in to https://app.cmlcard.investarbank.com.On the left-side menu, click Cards.Select the Unactivated tab. Click the last 4 numbers of t...
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How to deal with unauthorized or fraudulent transactions
If you notice suspicious transactions on your statements, such as a sudden increase in spending, international transactions (when you aren’t traveling), or charges that you don’t recognize, then yo...