Edna Valencia
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Articles
Recent activity by Edna Valencia-
How do I update my Investar Bank Commercial Card account profile? [user]
Users can update their phone number, date of birth, and billing address through their Investar Bank Commercial Card account at any time.Log in to https://app.cmlcard.investarbank.com.On the side me...
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How to delegate account access [user]
Users can delegate access to their Investar Bank Commercial Card account to other users.Log in to https://app.cmlcard.investarbank.com.On the side menu, click on your company name, then choose Pers...
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How do I use my Investar Bank Commercial Card with Apple Pay?
Option 1: If accessing via the Investar Bank Commercial Card mobile app (Recommended).Launch the Investar Bank Commercial Card mobile app on your iPhone and log in to your account.On the Dashboard,...
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Completing your Investar Bank Commercial Card account setup on mobile [user]
Open the Investar Bank Commercial Card mobile app and sign in using your registered email and password.First-time Sign-In: If you sign in for the first time after approval, you will see a "Congratu...
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Can I use my Investar Bank Commercial Card with Apple Pay, Google Pay, or Samsung Pay?
You can use your Investar Bank Commercial Card with Apple Pay, Google Pay, or Samsung Pay by adding the card to your Account or Wallet: Apple Pay If accessing via the Wallet app:1. Select the “+” s...
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How to check a user's role and account access [user]
Upon logging in, users can easily view their role and the associated company next to their name on the dashboard.Here's more info on each user role: AdminAdmins have full control over the system, ...
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My Transactions Overview [user]
Users can easily view the most recent transactions in the My Transactions area of the Dashboard.Click the transaction to open the Transactions page.
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Task Manager Overview [user]
Users can quickly view any pending tasks in the Task Manager area of the Dashboard.This includes any transactions that require attention, such as missing memos/receipts, awaiting submission, transa...
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How to finalize my account setup and activate my new Investar Bank Commercial Card?
Once approved, you will receive an email directing you to log in to the platform via https://app.cmlcard.investarbank.com.Sign in using the email address and password you registered with.Upon loggi...
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What should I do if my Investar Bank Commercial Card is lost or stolen?
Taking proactive steps is crucial in the event of a lost or stolen credit card. You must promptly inform your account administrator to initiate the replacement card process.In addition, users can f...